Frequently Asked Questions
Here we compiled some of the frequently asked questions that Link users have. If you have any other questions, please contact our customer service team.
Reservation Process
Find answers to the most common questions about the process of reserving fractions of a unit.
A real estate fraction is a part of a property which entitles the owner of said fraction an ownership stake in the property and a fraction of the income that property generates. Each real estate property on Link is represented by an NFT, which is split into a predetermined number of fractional NFTs which users can buy.
You can purchase as many NFT fractions as there are available for each property. The number of fractions that you own is directly proportional to your ownership stake and the income that you are entitled to.
First, you will need to put down a deposit to reserve your fractions through Stripe. Once the deposit has been approved, further steps will be sent to your email to pay for the remaining balance via a wire transfer. The email will specify the amount to pay for the balance of your purchase and the US bank account where you need to send the payment. Once your payment has been received, your NFT fractions will appear in the investments tab of your account. If there are any further questions, please contact us and a member of our team will get in touch for further assistance.
Both US and non-US investors are allowed to purchase fractions. If you are from a sanctioned country, you will not be able to purchase tokens due to restrictions by the Office of Foreign Assets Control (OFAC). Sanctioned countries include Balkans, Belarus, Burma, Côte D’Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Russia, Sudan, Syria, and Zimbabwe.
You will receive an email with banking information to make the payment of the fraction balance. The email will specify the amount to pay for the balance of your purchase and the US bank account where you should make the payment. Also, a member of our team will contact you for further assistance.
Purchase Process
Learn about the purchase process after you have reserved your real estate fractions.
Link will require certain documentation in order to accredit you as an investor and approve the creation and activation of your account.
Instructions will be sent to your email address, providing you with the wire transfer details you will need to follow. A wire transfer with the remaining balance will need to be sent to a holding account in the US. Once the wire transfer has been completed, you will receive a confirmation and your NFT fractions will appear in the investments tab of your account. If there are any further questions, please contact us and a member of our team will get in touch for further assistance.
Smart contracts permit trusted transactions and agreements to be carried out among parties without the need for a central authority, legal system, or external enforcement mechanism. Smart contracts on Link are what allow for fraction ownership of a property digitally, as well as the buying and selling of fractions from anywhere in the world, with the use of cryptocurrency. Our smart contracts are built on the Ethereum Blockchain and utilize the ERC-1155 Standard, which allows for the quick and secure transfer of funds and NFTs on the marketplace.
Ethereum facilitates the use of smart contracts, which are on the public blockchain for anyone to instantly track asset transfers and other related information. Ethereum also allows users to protect their privacy, since Ethereum is a pseudonymous network (your transactions are tied publicly to a unique cryptographic address, not your identity), you can protect your privacy from observers.
The variation refers to the change, as a percentage of price, of a certain project or fraction since its initial listing on Link.
Link Marketplace
Frequently asked questions about the process of buying or selling real estate fractions on Link’s P2P marketplace.
This NFT (Non-Fungible Token) is a cryptographic representation of a fraction of a real estate property, which indicates the authenticity and ownership of the physical asset. As an NFT, it validates who owns a property through the blockchain, in this case through Ethereum. Each property and its fractions are part of a fractionalized NFT that relates the fractions to the owners.
Link’s Marketplace allows users to buy and sell any property that has been fully funded and built. NFT fractions of properties that are in the pre-construction phase can only be bought, and must be held until they reach the point of being built and start generating revenue.
When you want to publish your NFTs on the marketplace, you will be asked to assign the amount of fractions you want to sell, and the price at which you want to sell them. Link will charge a small fee to publish the NFTs for sale.
Yes, you need to have a cryptocurrency wallet because all payments handled between a buyer and a seller are peer-to-peer (P2P) with the use of USDT, which is a cryptocurrency stablecoin. A stablecoin has its value tied to that of another currency; in our case, USDT is tied to the US Dollar, which gives users access to a stable, low volatility coin. By leveraging cryptocurrency for our transactions, we can facilitate peer-to-peer transfers that are validated and processed in as little as five minutes. Additionally, each transaction is recorded on a public ledger, ensuring complete transparency and trust.
You can view all the properties that are available on the Link Marketplace. Under each available property, you can see the number of fractions which are reserved and available for purchase. To initiate the purchase process, first choose the amount of fractions you would like to purchase and make sure you have the necessary funds available in USDT in your wallet. Next, confirm with the seller the amount of fractions you are going to purchase, as well as the wallet details and the funds that you will be sending to the seller. Once the funds have been transferred, you will need to mark the order as paid, and summit proof of a successful transaction. All that is left to do is to wait for the seller to confirm the receipt of funds and release the NFT fractions to your account. With this final step completed, you will see the newly purchased NFTs in the “My Investments” section of your account, under the “Built” tab.
Go to “My Investments” and select the quantity of NFTs you would like to place on the Link marketplace, as well as the price you would like to receive for the NFTs. Once a buyer selects to purchase your NFTs, you will need to confirm your wallet and funding details with the buyer in P2P chat. Once the buyer sends the funds
You can wait and confirm with the buyer the address of your crypto wallet, “make sure to provide the correct address of your wallet.” Normally, the transfer takes less than 10 minutes. If there is congestion on the Ethereum network, it may take up to 30 minutes to validate. If even after waiting for 30 minutes you haven’t received the transfer, use the Appeal process within the negotiation so that we can help clarify what happened. At that point, LINK will decide whether to release the NFT or not.
Use the appeal process only if the time has elapsed and the sale has not been completed. In that case, LINK will validate if everything is in order and will determine whether to release the NFT to the buyer based on the evidence.
Talk to the seller through chat, wait for them to verify the successful transfer. If they do not release, you can request an appeal and LINK will assist you in managing the release of your NFTs.
Account Settings
Frequently asked questions about account settings.
Account verification ensures that all Link users can rest assured that they are on a secure 100% platform.
The Access PIN is your password to log in to the platform. It is a secure process for you to log in with your PIN. Do not share it with anyone.
Go to My Account, then under My Profile, press Edit Profile and change your contact information.
Yes, you can change the address to your USDT where you want to receive the money from the sales you make in the marketplace at any time.