Frequently Asked Questions

Here we compiled some of the frequently asked questions that Link users have. If you have any other questions, please contact our customer service team.

General Questions

Find answers to the most common questions about Link Club.

Link Club is a real estate marketplace where you can buy fractions of luxury properties using blockchain-backed Smart Contracts—starting at just $20,000. With each fraction you buy—you become a co-owner of a real-world property.

Each property is organized into its own ‘Club’—an LLC that holds legal title to the property. When you buy a fraction:

  • You become a registered member of the property’s LLC.
  • Your ownership is securely recorded and enforced by a smart contract on the blockchain.
  • You’re entitled to a proportional share of rental income and property appreciation.
  • You gain governance rights to vote on key decisions.

Yes. When you buy a fraction, you’re becoming a legal co-owner of a Florida-based LLC that holds the title to the property. As a member of that LLC, you receive:

  • Ownership rights and responsibilities
  • Voting power on key decisions
  • A share of net rental income
  • Limited personal-use nights (typically 2 per fraction per year) on select properties

Smart contracts are self-executing agreements that securely manage and record transactions on the blockchain. At Link Club, each fractional investment is secured through smart contracts built on Immutable X (IMX) — a Layer 2 protocol on Ethereum. This allows us to offer:

  • Fast transactions

  • On-chain ownership records that are tamper-proof and verifiable

  • Seamless peer-to-peer resales within the Link Club marketplace

Your ownership is recorded digitally and backed by legal documentation — combining the trust of real estate with the efficiency of blockchain technology. Read more here.

Many properties on Link Club allow owners to enjoy personal use nights based on the number of fractions they hold.

  • For every fraction you own, you’re granted 2 personal-use nights per calendar year.
  • Instead of fixed nights, you receive a booking credit in your IONICA wallet equal to the average nightly rate of the property. This credit resets annually and cannot be rolled over or transferred.

📌 Example: If the average nightly rate at your property is $350:

  • Own 1 fraction → 2 nights → $700 credit
  • This credit is added to your IONICA wallet and can be used to book anytime, without blackout dates.
  • If you book during peak season (e.g., $500/night), you can still book — just pay the $150 difference.

✅ This gives you maximum flexibility to use your time when it’s most convenient for you.

🟡 Note: Properties that are leased year-round (e.g., with annual tenants or long-term contracts) do not include personal-use nights, as they’re not available for short-term stays.

Yes! Link Club is open to global investors. However, in compliance with U.S. law, some countries and individuals may be restricted from using Link Club. For the most current list of restricted jurisdictions, please refer to the official OFAC Sanctions List. We also recommend international buyers consult with a local tax advisor for country-specific implications.

No. To ensure secure and legally valid transfers of property ownership rights, Link Club smart contracts are non-transferable outside the platform. Ownership can only be reassigned through Link Club’s peer-to-peer resale process, which ensures:

  • Payment verification
  • Legal reassignment within the LLC’s ownership ledger
  • Compliance with our KYC/AML standards

All properties on Link Club are professionally managed by IONICA WORLD, a tech-enabled hospitality and asset management platform fully integrated with the Link ecosystem. IONICA handles everything from guest services and dynamic pricing to maintenance and reporting — ensuring a seamless experience for both investors and renters.

🗳️ If all members of a Club vote to change the property manager, they may do so by selecting a new, approved management company.

Net rental income is distributed monthly to owners, after deducting all property expenses such as taxes, HOA fees, and management costs. Each owner’s share is proportional to the number of fractions they hold.

Important: All income projections are illustrative. Actual rental income and property performance can vary based on market conditions, occupancy, and operating costs. Profits are not guaranteed.

All ongoing costs — including repairs, property management, and insurance — are shared among owners and deducted from rental income before distributions.

There is no fixed holding period. You can hold your fraction as long as you like or sell it (if eligible) through the marketplace once the property has been tokenized.

Yes. Every investment is backed by a formal purchase agreement, and all transactions are legally documented. Your ownership is registered on the blockchain and supported by legal filings through the LLC structure.

Yes. Each property-specific LLC is treated as a pass-through entity for tax purposes. That means the LLC itself does not pay taxes — instead, each owner is responsible for reporting their share of income, expenses, and depreciation.

  • U.S. investors receive a Schedule K-1, which summarizes their portion of the LLC’s financial activity for their personal tax return.
  • International investors may need to submit a W-8BEN form and are responsible for complying with their local tax laws. We recommend consulting a tax advisor for personalized guidance.

No. Link Club is not regulated by the SEC because it does not offer securities. Each buyer receives direct ownership in a property-specific LLC, not a share in a pooled investment vehicle.

Instead, Link Club is governed by:

  • State real estate and LLC laws (e.g., Florida statutes)
  • Contract law, through each property’s Operating Agreement
  • Consumer protection laws relevant to digital marketplaces
  • Federal AML/KYC regulations, including compliance with FinCEN and OFAC guidelines

Link Club takes legal compliance seriously and works with legal counsel to ensure ongoing adherence to applicable laws.

No. Each property is already held through an LLC. When you purchase a fraction, you become a member of that LLC, and the rental income is distributed to your IONICA WORLD wallet from where you can allocate it to your Paypal or Bank Account.

Yes, it’s possible. If all members of the Club vote to sell the entire property, it can be listed and sold on the traditional real estate market.

When this happens:

  • The property is sold as a whole asset

  • All owners receive a payout proportional to their fractions

  • The Club is dissolved, and your investment concludes with a final distribution

This gives owners collective control and the flexibility to exit through a traditional sale when the time is right.

Purchase Process

Learn about the purchase process after you have reserved your real estate fractions.

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Before purchasing fractions, all buyers must complete identity verification through Veriff, our secure KYC/AML provider. You’ll be asked to submit:

  • Basic information
  • A valid government-issued ID

  • Proof of address

Once approved, your account will be activated and you’ll be able to move forward with your investment.

Once you reserve a fraction, you’ll receive wire transfer instructions by email. Your payment must be sent to a U.S.-based holding account.

After your payment is confirmed and the club is fully filled:

  • Your ownership will be registered on the blockchain

  • You’ll gain access to your fraction in the Investments tab of your account

  • Your name will be added to the property’s LLC ownership ledger

The price of a fraction reflects the current market value of the property divided by the total number of ownership shares available.

Fraction prices also include legal and administrative costs related to LLC setup, platform service fees, smart contract deployment, compliance, as well as a 6-month reserve for property expenses.

In pre-construction phases, pricing may be lower to reflect the early-entry opportunity.

You may cancel your reservation at any time before the Club is completed to receive a full refund. If you do not complete the full wire transfer within 7 days of reserving your fraction, your reservation will be automatically canceled and your 1.5% deposit will be forfeited. If the Club does not reach full completion (i.e., all fractions are not sold), you will receive a full refund, including your deposit (minus any applicable bank transfer fees).

You can purchase additional fractions of any available Club at any time. Your ownership and personal use benefits will scale accordingly.

Link Marketplace

Frequently asked questions about the process of buying or selling real estate fractions on Link’s P2P marketplace.

Once your fraction is tokenized, you can list it for resale on the Link Club Peer-to-Peer Marketplace. There is a 2.5% listing fee applies when selling.

You can choose between two resale methods:

🟢 On the Blockchain

  • Compatible with wallets like MetaMask, Coinbase, Trust Wallet.

🟡 Via Escrow (coming soon)

  • Sell traditionally, with an escrow account as intermediary.

On the Link Club marketplace, you have the option to pay with:

  • Cryptocurrency for tokenized fractions.
  • Traditional bank transfer through a 3rd-party escrow service (coming soon).

If a transaction is initiated but not completed within the expected time window, either party may initiate an Appeal through the Link Club platform.

🔄 Before Filing an Appeal:

  • Communicate first: Use the in-platform chat to try resolving the issue directly with the other party.
  • If no resolution is reached, file an appeal with a clear explanation and supporting documentation.

🧾 What Happens During an Appeal?

Link Club’s support team will:

  • Review transaction logs, payment confirmations, and chat history
  • Verify that payment was made according to the agreed method and instructions
  • Decide whether to complete, cancel, or reverse the transfer of ownership

✅ Best Practices to Avoid Disputes

  • Double-check the payment details
    Always confirm you’re sending funds to the correct wallet address, using the agreed blockchain and cryptocurrency.

  • Funds sent to the wrong address are in most cases unrecoverable
    Link Club cannot reverse blockchain transfers made outside of the platform.
  • Include formal proof when appealing
    Attach valid documentation like a wire receipt or blockchain transaction ID. Avoid relying solely on screenshots of chat messages as evidence.

Note: for escrow/wire transfer option (coming soon), instructions will be embedded securely in the app.

Account Settings

Frequently asked questions about account settings.

Account verification is required to ensure the security and legality of all transactions on Link Club. Through our partner Veriff, we verify your identity to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations. This protects both buyers and sellers, and enables full access to the platform’s features.

Your Signature PIN is used to sign digital documents when buying or selling fractions.

To set it up:

  1. Go to the Signature section in your account

  2. Draw your signature using your finger or mouse

  3. Create a secure 6-digit PIN to confirm it

  4. This PIN will be required each time you sign a purchase or sale agreement on the platform

Your Access PIN is the 6-digit code you use to log in to Link Club securely. Think of it as your personal password: do not share it with anyone. You can update it at any time from your profile settings.

To change your contact information:

  1. Go to My Account
  2. Navigate to My Profile

  3. Tap Edit Profile to update your name, email, or phone number

  4. Save your changes

Your USDT payout wallet is the crypto wallet address where you’ll receive proceeds from any marketplace sales you make. You can update this address at any time by going to your Settings in the Marketplace tab. Make sure the wallet supports USDT on the agreed blockchain network (e.g., Ethereum or Immutable X).

⚠️ Double-check the address — funds sent to an incorrect wallet are most likely unrecoverable.

If you have any other questions, please contact our service team.